BMC is a large but agile producer of innovative/visionary IT service management products. Last week VisionWillow returned from the BMC Partner Forum in Madrid inspired and still very confident that BMC is one of the strongest provides in their field.
Typically when VisionWillow implements a BMC product, the results are cost reduction and transparency, manual process errors are avoided, and the right person solves the right task.
The products that VisionWillow typically brings to the solution table from BMC are:
BMC Helix Service Management
Helix is a cloud-based state-of-the-art ITSM and ESM platform with many possibilities for configuring features that suit all needs and requirements any customer might have. BMC Helix Service Management is available to run on your choice of cloud, in a hybrid model, or your own data center service.
BMC Helix Discovery
BMC Helix Discovery is a native cloud discovery and dependency mapping offering which provides visibility into hardware, software, and service dependencies across environments. Each scan delves into the information and dependencies for all software, hardware, network, storage, and cloud services—providing organizations with the context needed to create an application map from any piece of information about it.
BMC TrueSight Operations and Automation
TrueSight is a suite of different, potent monitoring tools. The suite includes, e.g., vulnerability management, capacity management, operations, and event management, cloud cost, and cloud security. TrueSight is cloud-based and can collect information from any vendor and hence create a ticket in the ITSM tool, e.g., Helix.
Control-M allows organizations to schedule and automate jobs to be executed in their IT environment. Control-M is also cloud-based and helps organizations to reduce costs significantly and avoid manual errors to occur.
VisionWilliow assists medium and large organizations to reach their business goals by the continuous advisory, deployment and organizational implementation of modern knowledge center technology, information technology service management, and service integration management.
In January 2018, Christian Jonsson left VisionWillow to finish his Master of Science in Internetworking, Engineering and IT at the University of Technology Sydney. We are happy to announce that Christian Jonsson returned to VisionWillow this December with more relevant knowledge and experience.
4me is the only enterprise service management (ESM) solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other. 4me also handles service provided from external partners like outsourced services.