BMC Partner Forum 2019 Madrid

BMC is a large but agile producer of innovative/visionary IT service management products. Last week VisionWillow returned from the BMC Partner Forum in Madrid inspired and still very confident that BMC is one of the strongest provides in their field.

Magic Quadrant ITSM Source: Gartner (August 2018)

Typically when VisionWillow implements a BMC product, the results are cost reduction and transparency, manual process errors are avoided, and the right person solves the right task.

The products that VisionWillow typically brings to the solution table from BMC are:

BMC Helix Service Management

Helix is a cloud-based state-of-the-art ITSM and ESM platform with many possibilities for configuring features that suit all needs and requirements any customer might have. BMC Helix Service Management is available to run on your choice of cloud, in a hybrid model, or your own data center service.

BMC Helix Discovery

BMC Helix Discovery is a native cloud discovery and dependency mapping offering which provides visibility into hardware, software, and service dependencies across environments. Each scan delves into the information and dependencies for all software, hardware, network, storage, and cloud services—providing organizations with the context needed to create an application map from any piece of information about it.

BMC TrueSight Operations and Automation

TrueSight is a suite of different, potent monitoring tools. The suite includes, e.g., vulnerability management, capacity management, operations, and event management, cloud cost, and cloud security. TrueSight is cloud-based and can collect information from any vendor and hence create a ticket in the ITSM tool, e.g., Helix.

BMC Control-M

Control-M allows organizations to schedule and automate jobs to be executed in their IT environment. Control-M is also cloud-based and helps organizations to reduce costs significantly and avoid manual errors to occur.

 

VisionWilliow assists medium and large organizations to reach their business goals by the continuous advisory, deployment and organizational implementation of modern knowledge center technology, information technology service management, and service integration management.

Niels Lausten Brogaard (VisionWillow) and Ollie Norman (BMC Software)
Niels Lausten Brogaard (VisionWillow) and Ollie Norman (BMC Software)
Nyhed
Stephan Boersma

Welcome to Simon Walles

VisionWillow is expanding again and we welcome Simon Walles to the team! Simon is joining our team as Business Development & Marketing Manager to strengthen our presence in the market.

We at VisionWillow believe in sharing knowledge and experience, combining that with proven process frameworks and leading technologies will lead to better and fact-based decision making at our current and future customers.

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Nyhed
Stephan Boersma

Welcome to Stephan Boersma

We are happy to announce another expansion of the team and welcome Stephan Boersma on board as a service management consultant. Stephan comes with a background from the IT University of Copenhagen in Digital Innovation and Software Design and has a vast experience within Business Intelligence having supported various organizations in building insightful reports on top of their existing IT solutions.

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Nyhed
Stephan Boersma

Welcome to Tira Kordrostamy

We are happy to announce another expansion of the team and welcome Tira Kordrostamy on board as service management consultant.

Tira has years of service desk management experience from companies like NNIT and the Al Tayer Group and Oman Insurance in Dubai and worked with ITSM implementations and process advisory.

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